Jill
Nyce, Benefits Manager -I've worked with other
consulting firms that disappear once they've made their recommendations.
ProBen is committed to customer service and they work for
us year-round. They make our jobs so much easier.
Wanda Shiflett, HR
Director - I have never found any service provider
who touches ProBen's quality. They are truly in a class of
their own!
Holly George Director,
Administration and Human Resources - Before
time slips away, I wanted to be sure to tell you what a terrific
job ProBen did on our renewal this year. As you know, we went
out for renewal on all of our benefits.I am sure Michele and
staff had to go through massive amounts of quotes and research
to present the right mix to DISC for its benefits and we couldn't
be more pleased with the results...Of course your staff assists
us with difficult problems throughout the year, which makes
my job much easier. All of this is a testament to ProBen and
the commitment and dedication of the staff that work for your
firm.
Marianne Kreiner
- I just had to write to tell you how incredibly impressed
I am with your co-workers. Not only are they pleasant to work
with, but they address all of my questions and issues quickly
and efficiently. When I originally began with COMSTAR, it
was my idea to eventually switch over to the benefits broker
that I had worked with in my "past HR life." However,
I am so pleased with the service that your group provides
to me and my employees that you're going to have to FORCE
me to leave!! I have never worked with someone as organized
and detail-oriented as Michele Geiman...she's my hero! And
I love that ProBen has other employees such as Brandy and
the rest of your co-workers (I can't remember all of them!)
that are educated and knowledgeable about "the benefits
world" ...and are able to assist me in Michele's (or
your) absence. Thank you for showing me what customer service
is really about. I look forward to working with you in our
continued partnership.
Nancy Tutini Global
Science & Technology - Jim and Kevin, I
know you've heard from me a million times, but I wanted to
say this one million and one times! We are exceedingly happy
with ProBen. To say that we are pleased with the service you
provide is an understatement. Your company epitomizes Customer
Service. I know that whenever I call, I will speak with someone
who is friendly, helpful, dedicated and professional from
Lynn on down the line. We truly appreciate that no matter
when I call and what I call for, someone there is willing
to help us. The seminars you provide are extremely informative
and I am always impressed the quality of the books I receive.
You rival well known training companies. And this isn't even
what you do best! As your most ardent supporter, my new favorite
past-time is taking those cold calls from your competition
begging me to give them a try. What glee I have in telling
them that we couldn't consider switching brokers; we already
use THE PREMIER BROKER IN TOWN, PROBEN! I'm sure they console
themselves by thinking that I must be related to someone over
there. Yes, I tell everyone I know that ProBen is the very
best. Even my husband knows how I feel. In response to a comment
I made last week, he surprised me by saying, "Oh yes,
ProBen, you love those guys!" Yes, I do. So, in summation,
I just wanted to say that I think you guys have created an
incredible company. I know companies like yours don't exist
without strong leaders who are able to continuously inspire
their followers. You've done well. Keep up the good work.
(as if I had a doubt....) |
|